What is business VoIP?VoIP (Voice over Internet Protocol) uses your Internet connection — that's what "Internet Protocol" means — to place and receive calls. A business VoIP solution like Nextiva or Jive is essentially the same product as a residential VoIP plan. But business VoIP is definitely a telecommunications solution: it includes a PBX alongside many advanced features.
What are these advanced features? Desk-to-desk calling means that you can connect your offices in Chicago and Los Angeles, New York and Bangalore. Conference calling, automated attendants, music on hold, and many more advanced features are also offered by most VoIP service providers. Even better, business VoIP service often includes a high-speed Internet connection, so your calls are secure and crystal clear.